OUR POLICY

Customer Care

Welcome to HerKervs, where we are dedicated to delivering premium shapewear that enhances both comfort and confidence. Please review our store policies to ensure a smooth and transparent shopping experience.

Ordering & Payment

We accept all major credit and debit cards, as well as secure online payments via PayPal and other popular payment gateways. All prices on our website are listed in GBP (£) and include VAT where applicable.

Once your order is successfully placed, you will receive an email confirmation detailing your purchase. If you notice any discrepancies in your order, please contact us immediately at orders@herkervs.co.uk.

Cancellations

If you wish to cancel your order, please contact us as soon as possible at orders@herkervs.co.uk. Orders can only be cancelled before they are dispatched. Once your order has been shipped, it cannot be cancelled, and our returns policy will apply.

Product Availability

We strive to keep our inventory up to date, but occasionally, items may become unavailable after an order has been placed. In such cases, we will inform you immediately and offer a refund or the option to select a different product from our collection.

Size & Fit

HerKervs offers a wide range of sizes designed to flatter and support every body type. Please consult our Size Guide before placing your order to ensure the perfect fit. If you have any questions or need help with sizing, our customer service team is happy to assist you.

Privacy Commitment

At HerKervs, we respect your privacy and are committed to protecting your personal information. Any details you provide during the checkout process will only be used to process and deliver your order. We do not share your information with third parties except as necessary to fulfill your order (e.g., with shipping carriers). Please see our full Privacy Policy for more details.

If you have any questions about your order or need assistance, feel free to contact our customer service team at orders@herkervs.co.uk. We aim to respond to all inquiries within 48 hours.

HerKervs - Shapewear for Every Body

Thank you for shopping with HerKervs. We look forward to enhancing your confidence with our high-quality shapewear.

Payment Methods

Credit / Debit Cards
PAYPAL
ApplePay
GooglePay